Privacy Policy

Hungry Hounds Hebrides is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, (hungryhoundshebrides.co.uk), including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at (hungryhoundshebrides@gmail.com)

1. What data we collect about you?

Personal Information: This includes data that can directly or indirectly identify an individual, such as name, email address, phone number, address, and date of birth.

Technical Data: This may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, location, operating system and platform and other technology on the devices you use to access this site.

Profile Data may include your interests, preferences, feedback and survey responses.

Usage Information: Information about how you interact with our website, such as IP addresses, browser type, device type, operating system, referring URLs, pages visited, and timestamps.

Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences

Payment Information: for payments on line for services or product, we may collect payment information such as credit card numbers, billing addresses, and transaction details.

Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar tracking technologies, which may include browsing history, preferences, and session data. Please see our Cookie policy.

User-Generated Content: Content that you voluntarily submit to our website, such as comments, reviews, photos, and messages.

Third-Party Data: Information obtained from third-party sources, such as social media platforms or data brokers.

2. How we use your personal data

We may use the personal data we collect for various purposes, including but not limited to:

Providing Services: We use your personal data to deliver the products or services you have requested, including processing transactions, fulfilling orders, and providing customer support.

Communications: We may use your personal data to communicate with you, including sending transactional emails, newsletters, updates, and other information about our products, services, and promotions. You can opt-out of these communications at any time by following the instructions provided in the messages or contacting us directly.

Personalisation: We may use your personal data to personalize your experience on our website or app, such as tailoring content, recommendations, and advertisements based on your preferences, interests, and browsing history.

Analytics and Improvement: We may use your personal data to analyse trends, track usage patterns, and gather demographic information to improve our website, products, and services. This may include using cookies and other tracking technologies to collect information about how you interact with our website.

Security and Fraud Prevention: We may use your personal data to protect the security of our website, prevent fraudulent activities, and ensure compliance with legal and regulatory requirements.

Legal Purposes: We may use your personal data to comply with applicable laws, regulations, legal processes, or governmental requests, as well as to enforce our terms of service and other agreements.

Research and Development: We may use your personal data for research and development purposes, including testing new features, conducting data analysis, and improving the overall user experience.

Other Purposes: We may use your personal data for other purposes disclosed to you at the time of collection or with your consent.

We will only use your personal data for the purposes described in this Privacy Policy or as otherwise disclosed to you at the time of collection. If we intend to use your personal data for any other purpose, we will seek your consent beforehand, unless otherwise required or permitted by law.

3. Marketing communications

You will receive marketing communications from us if you have:

Requested information from us or purchased goods or services from us; or
if you provided us with your details and ticked the box at the point of entry of your details for us to send you marketing communications; and
in each case, you have not opted out of receiving that marketing.

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing us at (hungryhoundshebrides@gmail.com) at any time.

Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a service purchase, service experience or other transactions.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

Disclosure of your personal data

We may have to share your personal data with the parties set out below for the purposes set out in the section ‘Purpose/Activity for processing your personal data’ above.

Service providers who provide IT and system administration services.

Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.

Design, development and marketing service providers.

Third parties to whom we sell, transfer, or merge parts of our business or our assets to in the future.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention: We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, accounting or reporting requirements. Also to resolve any disputes, and enforce our legal agreements and policies.

Personal Data: We will retain your personal data for as long as you maintain an account with us or as necessary to provide you with the services you have requested. If you wish to delete your account or request that we no longer use your personal data to provide you with services, please contact us at (hungryhoundshebrides@gmail.com)

Cookies and Tracking Technologies: We may retain data collected through cookies and similar tracking technologies for a reasonable period of time from the date of collection, as necessary to fulfil the purposes outlined in this Privacy Policy. You can control and manage cookies through your browser settings or by using other tools provided by third-party services.

User-Generated Content: If you have submitted user-generated content to our website, we may retain such content for as long as necessary to fulfil the purposes for which it was submitted, unless you request its removal or deletion.

Data Backup and Security: We may retain backups of your personal data for a reasonable period of time to ensure data integrity, security, and disaster recovery.

Data Deletion: Upon request, we will delete or anonymize your personal data from our records, unless we are required to retain such data for legal, regulatory, or legitimate business purposes.

Please note that while we strive to implement appropriate measures to protect your personal data, we cannot guarantee the absolute security of any information transmitted to us over the internet or stored on our systems.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.


You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please email us at (hungryhoundshebrides@gmail.com)

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

6. Third Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you.

We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

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